Terms and Conditions

Welcome to DigiM Solutions. By accessing our website and using our services, you agree to comply with the following terms and conditions. These terms govern your relationship with DigiM, whether you are based in India or internationally.

1. Services Offered

We provide digital marketing, web development, branding, and other related services. All services are subject to the terms outlined in this agreement, including specific conditions that may be defined in individual contracts.

2. Pricing and Payments

  • Prices for services may vary based on project scope, requirements, and market conditions.
  • Payments must be made as per the agreed-upon milestones or terms outlined in the service agreement.
  • All payments are accepted in INR (for Indian clients) or USD (for global clients) unless otherwise agreed upon. Any applicable taxes, including GST for Indian clients, will be added to the final invoice.

3. Project Onboarding and Agreements

  • When a client engages DigiM for a project, both parties will sign a Memorandum of Understanding (MoU) and a Non-Disclosure Agreement (NDA) to establish clear expectations and ensure confidentiality.
  • These documents will outline project details, responsibilities, deliverables, and timelines, as well as the protection of sensitive information.
  • The terms mentioned in the MoU and NDA are binding and will govern the engagement.

4. Project Timelines and Delivery

  • Project timelines will be defined at the start of the engagement and are subject to mutual agreement.
  • Delays caused by the client, such as incomplete information or lack of approvals, may result in adjustments to the timeline.

5. Intellectual Property Rights

  • Upon full payment, ownership of the final deliverables is transferred to the client.
  • DigiM retains the right to use project elements for portfolio or marketing purposes unless otherwise agreed upon.
  • Clients must ensure they have the rights to any materials (e.g., images, logos) provided to us for use in their projects.

6. Confidentiality

  • Both parties agree to maintain confidentiality regarding sensitive information shared during the project.
  • All projects are governed by the terms of the signed NDA, ensuring the strictest confidentiality and protection of client data.

7. Cancellation and Refund Policy

  • Project cancellation must be requested in writing and will be subject to fees based on work completed up to the date of cancellation.
  • Refunds, if applicable, will be processed after deducting costs for services already delivered.

8. Limitation of Liability

  • DigiM will not be liable for indirect, incidental, or consequential damages arising from the use of our services.
  • While we ensure high-quality work, DigiM is not responsible for results that are influenced by external factors beyond our control, such as search engine algorithm changes or platform policies.

9. Governing Law

  • For Indian clients, these terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Hyderabad, Telangana.
  • For global clients, these terms will align with applicable international business laws, and disputes will be resolved through mutual arbitration where possible.

10. Amendments

  • DigiM reserves the right to update these terms and conditions as needed. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

11. Contact Information

If you have any questions about these terms, please contact us:
Email: sales@digim.solutions
Phone: +91 93922 22621

Effective Date: 9-Jan-2024